At SOLIDO Shop, we understand that your passion for collecting exquisite diecast models extends beyond borders. That’s why we’ve developed a comprehensive global delivery system designed to bring your prized miniatures safely to your doorstep, no matter where you are in the world.

Global Reach: We proudly serve collectors worldwide, with reliable shipping to most regions (excluding some remote areas in Asia and other select locations).

Order Processing Timeline

Each order receives our meticulous attention to ensure your collectibles are prepared with the care they deserve:

  • Order Processing: 1-2 business days
  • During this time, our team carefully inspects, packages, and prepares your models for their journey
  • You’ll receive tracking information as soon as your order ships

Shipping Options

Standard Shipping – $12.95

For collectors who value both speed and reliability, our standard shipping option utilizes premium carriers:

  • Carriers: DHL or FedEx
  • Delivery Time: 10-15 days after dispatch
  • Features: Real-time tracking, insurance coverage, and careful handling

Ideal for time-sensitive purchases and limited edition pieces you’re eager to add to your collection.

Free Shipping – Orders Over $50

For the budget-conscious collector building their collection over time:

  • Carrier: EMS (Express Mail Service)
  • Delivery Time: 15-25 days after dispatch
  • Minimum Order: $50 or more

Perfect for multiple model purchases or when building your collection isn’t time-sensitive.

Packaging Excellence

Understanding that our customers are serious collectors, we’ve developed specialized packaging protocols:

  • Double-boxing system for maximum protection
  • Custom foam inserts for high-value 1:18 scale models
  • Climate-resistant materials for international transit
  • Discreet exterior packaging to maintain privacy

International Considerations

As global shipping specialists, we handle the complexities of international delivery:

  • All necessary customs documentation prepared
  • Clear value declarations for smooth customs clearance
  • Duty and tax estimates available upon request
  • Regional restrictions clearly communicated during checkout

Collector’s Assurance: Every shipment includes insurance coverage, and in the rare event of damage during transit, we have a straightforward claims process to ensure your collecting experience remains positive.

Returns & Exchanges

We stand behind the quality of every model in our collection:

  • Return Window: 15 days from receipt of delivery
  • Items must be in original condition with all packaging
  • Return shipping arranged through our customer service team
  • Full refund or exchange based on your preference

Need Assistance?

Our customer service team, comprised of fellow collectors, understands the importance of timely delivery and careful handling. Contact us at [email protected] for any shipping inquiries or special delivery requests.

At SOLIDO Shop, we’re not just delivering models—we’re delivering pieces of automotive and military history, carefully transported to become the centerpieces of your growing collection.